Frequently Asked Questions
Everything you need to know about high-performance water filtration.
How often should I replace my reverse osmosis filters?
For optimal performance, pre-filters should be replaced every 6 to 12 months, while the RO membrane and post-carbon filter typically last between 2 to 4 years depending on your water quality.
What is your shipping policy for residential systems?
We offer free standard shipping on all residential filtration systems within the contiguous United States. Orders are typically processed within 1-2 business days.
Can I install an APEC water system by myself?
Yes, our systems are designed for DIY installation. Each unit comes with a detailed manual and color-coded tubing to make the process straightforward for most homeowners.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the system in its original condition for a full refund, minus shipping costs.
Do APEC systems remove fluoride from tap water?
Yes, our high-rejection Reverse Osmosis systems are specifically engineered to remove up to 99% of contaminants, including fluoride, chlorine, lead, and arsenic.
What kind of warranty comes with my purchase?
Most APEC Water systems include a 1-year limited warranty that covers defects in materials and workmanship. You can also register your product online to ensure streamlined support.